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Winter, 2007

Maybe...

….it’s the time of year or maybe it’s the time of man (with apologies to Joni Mitchell -Woodstock). In the last while I have heard an amazing number of complaints from friends, family and colleagues about their bosses. Along with a few that were unprintable the following are some of the things I’ve been told.

“My boss blamed me for not doing something I had never been told was my job to do. He didn’t provide me with a job description and didn’t train me. I just got thrown into the job and have been figuring it out as I go along and now he says that I am not doing a good job. Whenever I’ve asked about job tasks and performance expectations he said I don’t need that just get to work. I’ve never had a bad performance review before this.”

“My boss is super moody. On her good days she is great. On her bad days – look out! If you get on her bad side you get fired. I just keep my head down, and never talk to anyone here because you don’t know what mood she’ll be in, what causes her moods or what gets you on her bad side.”

“My boss takes credit for my ideas and my work. She never acknowledges my contributions and she takes the credit from her boss for my work. If something she does do goes wrong she blames me or one of the other people in our department.”

“My boss is rude and disrespectful to me. He talks to me like I am an idiot. He is impatient. He never has time to answer questions or explain what is needed in an assignment. He doesn’t let me explain my work or my reasons for doing things. He walks right past me in the hall and doesn’t even acknowledge me.”

“My boss is a micro manager. She tells me what to do and how to do it. She isn’t interested in any ideas or suggestions on how to improve. She doesn’t let me express my opinion. She gets mad if I try to offer ideas or suggestions on how to improve. The only ideas she likes are her own.”

“My boss asks me questions about personal things that are none of her business.”

“My boss has his favorites. They are all sports fans. If you’re not a fan you don’t get the good assignments and aren’t on the inside at work.”

Among the top reasons people leave their jobs is having a bad boss/supervisor. In a world where there are more workers than jobs, bosses can get away with bad behavior. In this world of talent shortages and more jobs than people, a boss who behaves badly is a liability a company cannot afford.

The characteristics of good bosses include

  • Good interpersonal and communication skills
  • Good personal qualities (such as honesty, integrity, responsibility, accountability, reliability, emotional maturity,)
  • Good fit with the company culture
  • Ability to get results
  • Have the supervisory and managerial skills to do the job (such as delegation, fairness, consistency, organization & time management, ability to set expectations and provide feedback)
  • Good strategic skills
  • Being in the right job
  • Having enough experience to have developed the skills noted above as needed for the job.

The practice of promoting workers because they are good technical or professional employees and assuming they will become good supervisors or managers has always been a poor practice. When coupled with an absence of supervisory and managerial skills training (as is frequently the case) it becomes a recipe for high turnover, poor morale, unmotivated workers and productivity that is less than it should be.


Looking for more information or need some help with these or other HR issues? Please get in touch.


News
Legislation
Work/Life Balance:

“France; Workers soon may be able to alleviate their fatigue with 15-minute naps. The French government is spending the equivalent of about $9.2 million to encourage workers to get more sleep. The initiative, reported in The Times of London, will use “volunteer companies” to see whether a workday snooze makes employees more efficient.” www.workforce.com (Feb. 13/07)

To read the whole article “French Health Minister Seeks Nap Study” Associated Press., Jan 31, 2007.

For more on sleeping at work:

  • The Art of Napping At Work. Camille Anthony & William A. Anthony.
     
  • “A Little Shut Eye, A Lot of Efficiency.” Harvey Meyer. Workforce, Aug. 2001
     
  • State Laws Address Sleeping at Work. The Register-Guard. Eugene, Or. March 23/03
     
  • Study: “On the job naps might help heart." By Lindsey Tanner, AP Medical Writer

Workforce
Unemployment Rate is the percentage of the workforce actively seeking work and unable to find it at a point in time.

Job Vacancy Rate is the stock of unfilled jobs for which companies are actively trying to recruit workers at a point in time.

January 2007 - Unemployment Rate for Canada is 6.2%; in Alberta it is 3.3%. A balanced labor market (supply = demand) is considered to be a 5% unemployment rate. At 4% the labor market is tight (demand exceeds supply) and at 3% it is considered to be in a shortage situation (demand significantly exceeds supply).

Job Vacancy rates differ by occupation. The most recent Alberta Statistics, which refer to jobs that have been vacant for 4 months or longer, indicate that Professionals in Physical Sciences (NOC code 2215) lead the Job vacancy rate (Job Vacancy Rate of nearly 18%). There are 36 occupations with job vacancy rates ranging from 5% to 18% and another 14 that have vacancy rates between 5 and 3.75%. Included are a wide range of jobs: Firefighters, a significant variety of skilled trades, economic analysts, accountants, retail and service industry workers, farm-workers, chemical technicians to mention just a few.


Detailed information on job vacancy rates in Alberta, and employment, job growth, unemployment rates can be found at:

Compensation
It is reasonable to expect continued pressure on all forms of compensation given the labor market generally. 2007 will likely see more focus on recognition; new and creative ways to provide employees with benefits without increasing costs; retention bonuses; incentive pay plans that reward outstanding performers along with the pressure to increases to base pay.


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This Newsletter is a regular feature of Anne's site. To add your name to the email distribution list, please use the "Sign Up" feature on the right at the top of the page.

Archived Newsletters

Summer 2007 :: Bad Behavior
Spring 2007 :: Bad Staff
Winter 2007 :: Bad Bosses
Autumn 2006 :: Virtual World
Summer 2006 :: Workforce Shortage
Spring 2006 :: Influenza Pandemic
Winter 2006 :: The Cost of Turnover
Autumn 2005 :: HR Jargon
Summer 2005 :: Compensation, Part 3
Spring 2005 :: Compensation, Part 2
Winter 2005 :: Compensation, Part 1
Autumn 2004 :: Recruiting
Summer 2004 :: Workplace Bullies
Winter 2004 :: Privacy Legislation
Autumn 2003 :: Looking at the Future


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