Education, Training & Development
A professional service
organization was seeking a better way to ensure the education,
training and developmental programs were providing the best possible
return for the time and energy spent by every level of staff at
every and the financial investment being made.
We began by developing
an accurate training and development history for every person. The
histories provided a foundation for determining the existing levels
of knowledge and skill in applying that knowledge.
We then moved to ensuring the
education, training and development people would receive in future
was appropriate for each of them. This included:
Establishing a needs
analysis methodology that would ensure a customized training and
development program for every individual
Establishing a training
and development profile for every individual, including all
training/development completed as well as that needed in the
Incorporating the needs
analysis process into annual performance planning process
Ensuring that work
assignments and education, training and development are coordinated
to achieve the maximum benefit for the individual and the
Establishing a comprehensive
curriculum of training and development programs for every level in
This Firm has an
education, training and development management process that is:
tailored to the individual
supports the individuals’
career progression and the Firm’s succession plans
fully integrated with other
human resource management processes
maximizes the return on
investment in training dollars
supports the continuous learning culture.
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